Transforming CRM with seamless integration and enhanced efficiency

Transforming CRM with seamless integration and enhanced efficiency banner
Client
OptiCRM
Industry
Client Management
Service
Client Management
Team Setup
4 Developer + 2 Researcher
Timeline
Ongoing 4+ Year
Typography
Manrope
Main Colors
1

Introduction

OptiCRM is a cutting-edge CRM solution designed to optimize client account and trade management. Crafted with the modern user in mind, OptiCRM integrates multiple third-party services to deliver a streamlined, efficient, and interactive user experience. By supporting various communication methods, document handling, and scheduling tools, OptiCRM ensures users have the best resources at their disposal to manage client relationships effectively.

Intro ImageIntro Image
2

The Challenges

Disconnected Communication:

Different tools for chatting, calling, and messaging made it hard to stay coordinated.

Manual Document Handling:

Managing documents was slow and prone to mistakes.

Complicated Onboarding:

Setting up new clients, especially in the US, was a lengthy process.

Lack of Real-Time Updates:

Users missed important updates because of slow notification systems.

Messy Scheduling:

Organizing meetings and events was disorganized, leading to missed appointments.

Technologies
Front End
Vue JS
Back End
Laravel
Platform
Web
Other Tools
Slack
3

The Solution

Unified Communication:

Twilio: Integrated chat, phone calls, call transfers, conference calls, and SMS messaging into one platform.

Pusher: Provided real-time notifications to keep users informed about important events.

Zoom: Added high-quality video conferencing for meetings and client interactions.

Streamlined Document Handling:

DocuSign: Enabled secure and easy electronic document signing, cutting down on paperwork and errors.

Simplified Onboarding:

Pershing Account Opening API: Made opening accounts quicker and more automated.

Efficient Scheduling:

Google Calendar: Integrated event management and meeting scheduling, with reminders to keep things organized.

Better Accessibility:

SpeechSynthesis API: Added text-to-speech features to make information more accessible.

Solution Image
4

The Impact

Boosted Efficiency

By integrating all communication and document handling into one platform, we made operations much smoother.

Enhanced Client Engagement

Real-time updates and seamless communication helped strengthen client relationships and keep interactions lively.

Faster Document Processing

Electronic signing sped up the document approval process and reduced errors.

Quicker Onboarding

Automated account setup for US clients made the onboarding process faster and more efficient.

Better Organization

Improved scheduling tools helped users manage their time better and reduce missed appointments.

In conclusion, OptiCRM, developed by our expert team, stands as a testament to our commitment to delivering innovative CRM solutions. By integrating technologies like Twilio, Pusher, Zoom, Firebase, and DocuSign, we created a platform that transforms client account and trade management. OptiCRM addresses key challenges and enhances user experience, making it easier than ever for businesses to manage their client relationships and operations efficiently.

50%
30%
20%
Typography
Aa
Manrope
AaBbCcDdEeFfGgHhIiJjKkLlMnNnOoPpQqRrSsTtUuVvWwXxYyZz  

  0123456789

RegularMediumBoldExtraBold
Main Colors
Let's Discuss Your Project
Let us know your project idea and Get free consultation to turn it into an amazing digital product.
Google logoGoogle review

I hired a React developer for my project and am very happy with the results. They built a user-friendly app that works great. Their clear communication made everything easy. I highly recommend their services!

Back T Motion
CEO at Missiononepts.com

Great service from Kapil and his team. I've come to rely on his team for several projects over the years and would always recommend him to anyone around me.

Paul Lavigne
Manager at KMR AUDIO

I had Vivansh Infotech build me a python script to scrape a website for a project I was working on. The team is very thorough and communicates very well. I would highly suggest working with them for your future projects.

Adam Darwish
Manager at Strikeman

Worked with Kapil for nearly 7 years on a variety of projects from smaller website design & builds, to large complex e-commerce sites. Vivansh Infotech's team of developers have taken on projects from Wordpress, to Magento I & II, to custom builds. All are built to high standards and the team are contactable daily via Video chat, Skype or whatsapp.

Richard Milestone
Commercial Director at Global Search Marketing

Vivansh Infotech have built two websites for me to high standard and respond swiftly to any questions and changes. The website are fast and score highly on Google website testing tools. Our contact Kapil could not be more helpful. Highly recommend Vivansh Infotech to any SMB/SME in the UK.

Emma Lowe
Director at Emma Lowe Photography

Kapil knocked my project out of the park! I am absolutely blown away with the quality! I have been a lead frontend engineer for 8 years and the guys at Vivansh Infotech are amazing. Love their quality of work.

Jared Nelson
CEO at Fierce Island